Adaptive User Experience
When anyone can build anything, the experience becomes the product. Our thesis on where design goes next.
Research
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What Movable Type Teaches Us About AI Interfaces
Gutenberg separated the letters from the page. Software needs the same separation between a designer’s rules and the interfaces AI builds from them.
Why Users Can’t Change the Software They Use
Findings from interviews with enterprise consultants and product managers on why every custom feature takes months, and what users actually ask for.